About Us


The Medicaid Healthcare system in the State of Washington is changing. On April 1, 2016, North Central Washington Behavioral Health replaced the Chelan-Douglas Regional Support Network as the Medicaid contractor of behavioral health services for Chelan, Douglas, and Grant counties. By 2020, the three main aspects of healthcare, mental health, physical health and substance use disorder services, will exist under one “Managed Care” organization. The philosophy with this integration is to streamline the financing and delivery of services to better serve the client. Between now and 2020, regional service areas (RSAs) around the state are working to transition to this model. 

See Past to Present for more information on the RSN to BHO transition, current NCWBH Structure, and movement towards the MCO system.